Echo Voice & Data Team — Telecommunication Kempsey NSW

Echo Voice & Data - Your Local Telstra Partner

Friendly professionals, helping you connect.

Echo Voice & Data was originally established as Leading Edge Telecoms Kempsey in the early 2000’s. In 2004, then owner and operator, Richard Fuller, moved the growing business from a single desk in the back of his Tandy Electronics store to a new shopfront on the main street of Kempsey.

Over the next decade many changes rolled out in the industry. Internet access moved from the unimaginable to a staple in most homes and businesses. Mobile phones got smaller and smaller. The CDMA network was closed and Next-G was introduced. Smartphones hit the market. Mobile phones got bigger and bigger. NBNCo announced plans for a new broadband network. Meanwhile, we’ve been here through it all.

In 2016, Rick’s daughter Tara took over the business where she had been working for the past 8 years.

In November 2017, a name change saw a new face for Leading Edge Telecoms Kempsey as Echo Voice & Data was born. With a new lease on life, the team at Echo are surging ahead bringing the latest technology and telecommunications services to the beautiful Macleay Valley.

Drop by our Kempsey storefront for more information on our phone and data offers.

WHAT IS A TELSTRA PARTNER?

Telstra services their customers in many different ways; online, with call centres, over the phone, with Telstra branded stores and with Telstra partner stores, like Echo Voice & Data.

As a Telstra partner we can service your needs, including but not limited to:
  • Help you move your home and or/business to NBN
  • Renew or start a new mobile phone plan or lease plan
  • Supply, recharge or connect prepaid services
  • Renew or start a wireless internet service, such as Apple iPads and Samsung Tables or just mobile wifi hotspot
  • Bundle services to save money
  • Health check your bills to find improved deals to lower your spend or give you more
If there is something we can’t help you with, we will find someone who can.
As a Telstra Partner with the support of Telstra, Australia’s biggest telco, we have a keen focus on supporting the town, and offering a high level of customer service.
So when you shop in store with Echo, you get all the big company benefits plus local knowledge, face-to-face service, hands on after sales support and usually…a laugh!
As our catchcry says, we always aim to be “Friendly professionals, helping you connect”.

There’s an important difference between a Telstra store and a Telstra partner. Telstra Corporation Ltd. is made up of many branches across the country—including Telstra Licensed stores, Telstra business centres and Telstra partners. Some stores are company-owned, however, in our case, we are a privately owned and operated Telstra-partnered store.

A Telstra partner is typically found in a regional area and operates under their own branding and name, however abiding by guidelines set in place by Telstra. Services connected to our store are still billed, serviced and supported by Telstra with the added benefit of our local aftersales support.
Team member

Tara Howard
Owner and Manager
tara@echovd.com.au
0488 20 2023

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Neil Howard
Owner and Key Order Provisioner

Team member

Adrien Da Costa Enes

Operations Manager

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Brad Vandersee

Customer Service and Sales Representative

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Jonathan Melville

Customer Service and Sales Representative

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Harrison Moore

Customer Service and Sales Representative

Team member

Neil Greenhalgh

Technician
neil@echovd.com.au
0438 62 3398

Team member

Desly Hickson

Accounts
desley@echovd.com.au

Team member

Shaun Piggott

Customer Service and Sales Representative

Bec — Telecommunication in Kempsey, NSW

Rebecca Cheers

Telstra Business Consultant
business@echovd.com.au
0448 62 3392

Simone — Telecommunication in Kempsey, NSW

Simone Bennett

Telstra Business Assistant

Combined years of staff experience

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Tara Howard
Owner / Manager

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Neil Howard
Owner & Key Order Provisioner

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Adrien Da Costa Enes

Floor Manager

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Aidan Moore

Technician Apprentice

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Byron Morris

Sales & Customer Service Advisor

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Desly Hickson

Accounts

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Jasmine Smith

Sales & Customer Service Advisor

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Mitchell Baker

Sales & Customer Service Advisor

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Neil Greenhalgh

Technician

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Rebecca Cheers

Telstra Business Consultant

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Shaun Piggott

Sales & Customer Service Advisor

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Simone Bennett

Telstra Business Administration Support

Combined years of staff experience

0
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